Quality control

Solutions

Amplify your customer
feedback loop

After a job is done, customers receive a text message prompting them to rate the service. These ratings influence order distribution, and five-star feedback can be automatically posted to Google Maps or a platform of your choice.

Maintain punctuality with geo-monitoring

The platform ensures punctuality by verifying geolocation and tracking order rescheduling, keeping both your team
and your customers informed in real-time.

Uphold fixed pricing with detailed work scopes

Ensure service providers stick to the agreed pricing and prevent overcharging for additional services with detailed work scopes, which are readily available to dispatchers, pros, and customers.

Validate service quality with photo documentation

Encourage transparency and quality assurance by requiring service providers to submit images of the completed work. If defects are found in items needing installation or assembly, they can easily attach additional photos or videos.

Keep track of order history and communication

If there are any issues with the installation, your team can quickly refer to the detailed order history to understand what happened and when. Your team can use comments to communicate effectively with service providers, making it easier to manage customer claims.

Explore more tools for your business

Service provider
management

Streamline your team's workflow with a single platform for in-house and outsourced providers.

Intelligent order
distribution

Cut costs and improve service quality with automated job assignment system.

Quality
control

Enhance your service delivery with integrated feedback systems, pricing assurance, photo reports and more..

Call
recording

Secure your communications with call recording and contact number masking.

Provider
compensation
& invoicing

Simplify your payment process with automated invoicing and consolidated payment options.

On-site payments
& upselling

Boost flexibility and increase revenue with secure on-site payments and upselling opportunities.

Consumer-facing
booking widget

Enhance online sales
with an easy-to-use,
customer-focused booking widget.

Consumer
web app

Keep customers satisfied with
real-time updates and integrated communication tools.